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RAV01 — The Complete Guide to Updating Your SARS Registered Details

Reviewed & Verified
Written by the Independent Editorial Team · Reviewed & Verified by Solly Maanaso, CA(SA)

The RAV01 is the form you use to view and update your registered details with SARS — your address, banking details, contact information, and more. This guide explains what you can change yourself on eFiling, what requires a branch visit, and what documents you'll need.

Quick Facts
Form RAV01
Who uses it Individuals, Registered Representatives, Tax Practitioners
Access via eFiling or SARS branch
Branch-only changes Entity type, ID/registration number, some banking changes
Jump to: What is the RAV01? Who can use it? What you can change on eFiling What needs a branch visit Banking details — the OTP step Supporting documents FAQ

What is the RAV01?

The RAV01 — Registration, Amendments and Verification form — is used to view and maintain your registered demographic details and tax-type-specific information with SARS, on eFiling or at a branch.

Source: SARS — Guide to Complete the RAV01 (GEN-REG-01-G04); SARS — FAQ: What is a RAV01 form?

It's pre-populated with what SARS already has on file:
All RAV01 information pre-populates with your existing details at SARS — you're reviewing and updating, not starting from a blank form.

Source: SARS — Guide to Complete the RAV01 (GEN-REG-01-G04)

Who can use the RAV01?

User type What they can do
Individual Maintains their own registered details on their personal eFiling profile (includes foreign individuals)
Registered Representative Acts on behalf of a legal entity (company, trust, etc.) — a legal entity can only have one Registered Representative at a time
Tax Practitioner Maintains a client's registered details, and can add a new tax product subscription if delegated by the representative
Source: SARS — Guide to Complete the RAV01 (GEN-REG-01-G04)

You must activate your profile first:
A Registered Representative, Tax Practitioner, or Trustee/Administrator must activate their profile before they can update a taxpayer's registered particulars.

A restriction worth knowing: An Accountant or Tax Practitioner generally cannot be appointed as a legal entity's Registered Representative — unless they're acting as an Accounting Officer.
Source: SARS — Guide to Complete the RAV01 (GEN-REG-01-G04)

What you can change on eFiling

If you're registered on eFiling, you can change selected sensitive details yourself, including:

Source: SARS — Maintain personal details on eFiling vs Branch
2025 enhancement — choosing from your verified banking details:
Rather than manually capturing your new bank account details, you now select from a list of your own verified banking details already available to SARS — both on the RAV01 and when filing your ITR12.
Source: SARS — Registration, Amendment and Verification enhancements on eFiling (27 June 2025)
2025 enhancement — reinstating South African tax residency:
If you previously ceased to be a South African tax resident and have since become one again, the RAV01 now lets you indicate your "Reinstatement Date of RSA Tax Residency."
Source: SARS — Registration, Amendment and Verification enhancements on eFiling (27 June 2025)

What needs a branch visit

⚠️ Some changes can only be made at a SARS branch, by appointment:

  • The nature of the entity or taxpayer type (for example, changing from a Company to a Trust)
  • Your Identity number, Passport number, or Enterprise registration number (e.g. ID number, CIPC number, Trust number)
  • Bank details, under certain specific conditions
Source: SARS — Maintain personal details on eFiling vs Branch

If your eFiling banking-details validation fails:
You'll be asked to visit a branch to validate your banking details in person.

SARS may still ask you to verify eFiling changes in person:
Even after successfully changing banking details on eFiling, SARS may request that you visit a branch to verify those changes.

⚠️ Posted documents are not accepted for banking changes:
Posted originals or copies of documents relating to banking detail changes are not accepted — these require in-person verification.

Source: SARS — Adding or Changing Banking Details page

Banking details — the OTP step

Banking-detail changes made on eFiling must be confirmed with a One-Time Pin (OTP), sent to your preferred communication method.

Source: SARS — Maintain personal details on eFiling vs Branch
1
Log in to eFiling and select "Update My Personal Income Tax Bank Account" (or navigate via "Maintain SARS Registered Details")
2
Select your bank from the drop-down menu and enter the required details
3
Confirm the change with the OTP sent to your preferred communication method
Source: SARS — Tax Exempt Institutions Connect Issue 8 (June 2025)

⚠️ If both your email and cellphone number have changed:
You won't be able to complete the OTP step. Instead, call the SARS Contact Centre (0800 00 7277), or visit a branch (by appointment) to verify your identity in person.

Source: SARS — Tax Exempt Institutions Connect Issue 8 (June 2025)

For VAT and Payroll Taxes registration specifically:
Registering for VAT and/or Payroll Taxes requires biometric facial recognition authentication, as either a Registered Representative or an Individual Taxpayer.

Source: SARS — Guide to Complete the RAV01 (GEN-REG-01-G04)

Supporting documents you'll need

ℹ️ The key nuance:
Completing the formal tax application/amendment form is no longer always mandatory — but the supporting document for your specific change still is. For example: changing your address requires proof of address; changing banking details at a branch requires full FICA compliance.

Source: SARS — Relevant Material or Supporting Documents page
Proof of address in someone else's name:
If your proof of address is in a third party's name, you'll also need to complete a CRA01 (Confirmation of Entity Residential/Business Address) form, with the third party's own proof of address attached.
Source: SARS — Relevant Material or Supporting Documents page

Before completing your company's ITR14:
Companies should verify and update their contact, address, banking, and public officer details via the RAV01 before completing the ITR14 — and consult the RAV01 guide in advance to prepare the required documents if a branch visit will be needed.

Read the complete ITR14 guide →

If you're not registered on eFiling:
You no longer need to visit a branch just to submit supporting documents — these can now be submitted via a dedicated online form on the SARS website.

Source: SARS — Relevant Material or Supporting Documents page
Customs and Excise — a different process:
Customs and Excise clients cannot change banking details on eFiling at all — they must visit a SARS Customs branch directly, using the DA185 form.
Source: SARS — Adding or Changing Banking Details page

Frequently Asked Questions

What is the RAV01?

The RAV01 is the Registration, Amendments and Verification form used to view and maintain your registered demographic and tax-type details with SARS, on eFiling or at a branch.

Can I change my banking details on eFiling?

Yes, in most cases — you'll confirm the change with an OTP sent to your preferred communication method. If validation fails, or under certain other conditions, you'll be asked to visit a branch instead.

What changes can only be made at a SARS branch?

Changing the nature of your entity or taxpayer type (e.g. Company to Trust), your Identity number, Passport number, or Enterprise registration number, and certain banking detail changes.

What if I can't complete the OTP step for a banking change?

This happens if both your email address and cellphone number have changed. Call the SARS Contact Centre on 0800 00 7277, or visit a branch by appointment, to verify your identity.

Can a legal entity have more than one Registered Representative?

No. A legal entity, such as a company or trust, can only have one Registered Representative at a time.

Do I need to submit supporting documents even if the form itself isn't mandatory?

Yes. While completing the formal application/amendment form isn't always mandatory, the supporting document for your specific change still is — for example, proof of address for an address change, or full FICA documentation for a banking change at a branch.

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Sources and references

All information on this page regarding the RAV01 form and maintaining SARS registered details is sourced from, or verified against, the following official and authoritative references:

  1. SARS — Guide to Complete the Registration, Amendments and Verification Form — GEN-REG-01-G04
  2. SARS — Maintain personal details on eFiling vs Branch — Maintain personal details
  3. SARS — Relevant Material or Supporting Documents — Supporting documents
  4. SARS — Adding or Changing Banking Details — Adding or Changing Banking Details

Last reviewed: June 2026. Next review: upon any further SARS enhancement to the RAV01 or eFiling registered-details process.